Terms and conditions
These terms and conditions are concluded, firstly, between the company EURL Le Voyageur located: 33 rue d'Alsace Lorraine 70000 Vesoul, speaking as the http://www.franchecomte-epicerie.fr side secondly, by any natural person hereinafter referred to as "Customer" wishing to make a product purchase through our catalog available online.
Article 1: Scope and acceptance
These conditions of sale define the contractual relationship between EURL Le Voyageur and the Client, the buyer either professional or consumer. The acquisition of a product through this site implies a merchant acceptance by the Customer of these terms of sale. EURL Le Voyageur reserves the right to modify terms and conditions at any time. In this case, the applicable conditions are those in effect on the date of the Customer's order.
Article 2: Products
The company EURL Le Voyageur informs that it is not the manufacturer of the items listed on the site. You find the http://www.franchecomte-epicerie.fr site for each product, a product containing all the product features. This gives you the opportunity to know, before the final confirmation of your order, all the essential features.
Article 3: Price
The prices listed in the catalog are inclusive price in euro taking into account the VAT applicable on the date of the order, any rate change will be reflected in the price of products or services. EURL Le Voyageur reserves the right to change prices at any time, except that the prices contained in the catalog the day of the order will only apply to the buyer. Prices do not include order processing, transportation and delivery if they occur in the geographical areas set out below.
Article 4: Orders
Orders are effective upon notice of receipt of the payment to the date of payment validation by the relevant banks for credit cards. For bank fraud limitations reasons, EURL Le Voyageur will ask the customer, provision of documents proving the identity of the client, EURL Le Voyageur reserves the right to cancel or refuse any order from a customer with whom there there is a dispute over payment of a previous order. The buyer, who wishes to buy a product or service must: Fill the identification form on which he will indicate all requested or giving customer number if any; Fill out the online order form giving all the references of selected products or services; Validate the order after reviewing it; Make payment as provided; Confirm the order and its rules. The confirmation of the order implies acceptance of these terms of sale, recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. The All data recorded and confirmed valid proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will email confirmation of the order recorded.
Article 5: Availability
EURL Le Voyageur will endeavor to meet customer demands and fulfill orders for products of the latter. If a product is not in stock or delayed in delivery you will be immediately notified by mail or telephone
Article 6: Shipping and Delivery
The amount of postage postage costs including packaging and shipping, is the Customer. They are charged in addition to the product sales price, based on the Colissimo service of the Post. The package will be delivered by DHL to France, but followed with distribution without signature from 6.60 € Attention, choosing this option of delivery, and in case of loss or deterioration, the Post provides 23 euros per kilo.
Delivery The ordered product is processed and shipped within 48 / 72h hours. Delivery times vary from 24/72 hours for France, 4 to 6 days for Europe and 5-10 days for overseas territories. Packages are shipped Monday to Friday, is delivered by the postal circuit, Colissimo with Tracking #, to the address on the order form. EURL Le Voyageur is not responsible for any loss of parcels by post.
Article 7: Payment for products made to order
PayPal online secure payment service that can pay for purchases, receive payments, or to send and receive money. To receive these services, you must pass various details to PayPal, such as credit card number.
Article 8: Warranty
All products supplied by the seller have the legal guarantee provided by Article 1641 of the Civil Code. In case of non compliance of a product sold, it can be returned to the vendor who will take over, refund or exchange. All claims, requests for exchange or refund must be made by post.
Article 9: Cancellation and Return
According to the legislation governing the mail order in force for selling online, the customer non-professional individuals, has the option to return any item within 14 days of the delivery date being reimbursed the full price Article concerned, including shipping. However the articles not corresponding to your waiting must be returned in perfect condition, clean resale. The costs of remaining back to the customer, by against EURL Le Voyageur send you a free new size or other item Customer must previously inform us by mail in there stating their name, order number, the reference or articles he wishes to return. Any product that was damaged, which would be incomplete, will not be refunded or exchanged.
Article 10: Reimbursement
In case EURL Le Voyageur will have to refund a product, it will be by the same means of payment as received, addressed to the customer who placed the order and billing address within a maximum 30 days of notification of repayment.
Article 11: Responsibility
EURL Le Voyageur is not the manufacturer of the items offered on site. EURL Le Voyageur, in the online sales process is only bound by an obligation of means; his liability can not be held liable for damages resulting from the use of the Internet such as data loss, intrusion, viruses, break service, or other unintended problems.
Article 12: Data Protection
The Customer has a right to access, modify and delete data concerning him (article 34 of the law "and Freedoms").
Article 13: Intellectual Property
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, visual or sound. Any single link or hyperlink is strictly prohibited without the express written Meosis.